Cancellation

You may cancel your order within 48 hours of placing it. Please allow 3-5 business days for the refund to post to your original form of payment.

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@teecrownbeauty.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you receive a damaged or defective product you have 72 hours upon arrival of the product to contact us about the defective unit. You can reach out to us info@teecrownbeauty.com

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should email us at info@teecrownbeauty.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Welcome to our hair care brand! We are passionate about helping people achieve healthy, beautiful hair throughour range of high-quality, natural products.

Our Journey
Tharadel was founded with a clear goal: to create hair care products that truly make a difference, enhancing natural beauty for everyone. Established in 2020 by Tobiloba, we started with the mission to address hair problem's that both Men and Women face.

Our Mission
Our mission is to deliver top-notch, effective, and innovative hair care solutions tailored to various hair types and needs. We believe everyone deserves to feel confident and beautiful.

Our Vision
We aspire to make hair care a cherished ritual of self-love and empowerment. Our goal is to set industry standards with our dedication to quality and sustainability.

Our Values
- Quality: We use only premium ingredients, thoroughly tested for safety and effectiveness.
- Sustainability: We are committed to environmentally friendly practices, from ingredient sourcing to packaging.
- Innovation : Our team continuously explores new ways to enhance hair care.

Our Products
What makes our products stand out? We combine natural ingredients with advanced technology to achieve visible and tangible results. From our hair growth oil to hair gel, we have a solution for everyone.

Our Promise to You


At Tharadel, ensuring customer satisfaction is our highest priority. We provide personalized guidance and support to help you find your ideal hair care routine. Join our community and experience the difference.


Join Our Community
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